How It Works

How It Works

Simple. Transparent.
Stress-Free.

At Secure Store Logistics, we’ve streamlined the process of moving and storage to make your life easier. Whether you’re booking our trusted Man & Van service or using our secure Self Storage solutions, everything is designed to be fast, flexible, and fully transparent.

With 30+ years in removals and storage, Michael and his team know what it takes to deliver a smooth, safe, and reliable experience. Whether you’re moving home or decluttering your space, you’re in expert hands.

Still have questions? We’re here to help.
Choose Date & Time

Pick a time slot that fits your schedule, including weekends and evenings.
We offer flexible availability to suit even last-minute bookings.

Enter Pickup & Drop Location

Tell us where you’re moving from and to—anywhere within our service area.
We’ll instantly calculate the route and factor it into your quote.

Add Porter If Needed

Need help with stairs, heavy furniture, or just a second set of hands?
Add a trained assistant to make your move faster and safer.

Get Instant Price & Book

Once we have your details, we’ll generate your all-inclusive price.
No hidden costs—just click, confirm, and you’re all set.

Number of Boxes

Select how many boxes you’d like us to store — whether it's just a few or a whole lot.

Duration of Storage

Pick how many weeks you want to store your items — short-term or long-term, it’s up to you.

Book Collection & Storage

Confirm your booking and we’ll collect your items as scheduled and store them safely.

Scroll to Top

TERMS AND CONDITIONS OF SELF-PACK STORAGE SERVICE

Est. 30+ Years | Single-Van Operation | Payment Required at Booking

1.⁠ ⁠Pricing & Payment
•⁠ ⁠Labour £60/hour (driver + van, min. 1 hour/£60).
•⁠ ⁠Mileage £1.90/mile (one-way, collection to delivery via shortest route).
•⁠ ⁠Second Man +£25/hour (optional, must be booked for full job duration).
•⁠ ⁠Payment: Full estimated total required to secure booking.
  - Card payments accepted online via booking system.

2.⁠ ⁠Booking Security
•⁠ ⁠Your date/time is guaranteed only upon full payment.
•⁠ ⁠We prioritize reliability: No admin delays, no follow-up calls – van confirmed upon payment.

3.⁠ ⁠Parking & Additional Charges
•⁠ ⁠Client covers all parking fees if no legal parking is directly available.
•⁠ ⁠£60/hour added for:
  - Distant parking walks
  - Dismantling furniture (beds/tables)
  - Client-caused delays

4.⁠ ⁠Cancellation Policy
•⁠ ⁠48 hours notice: Full refund.
•⁠ ⁠24–48 hours notice: 50% refund.
•⁠ ⁠<24 hours notice: No refund.
•⁠ ⁠Reliability promise*: If we cancel, 200% refund.

5.⁠ ⁠Client Responsibilities
•⁠ ⁠Provide accurate access details (stairs, parking, narrow doors).
•⁠ ⁠Label all boxes/furniture.
•⁠ ⁠Be ready at agreed start time – delays charged at £60/hour.

6.⁠ ⁠Quotes & Adjustments
•⁠ ⁠Online quotes show:
  > Labour (X hrs × £60) + Miles (Y × £1.90) + Second Man (Z hrs × £25)
•⁠ ⁠Final charge adjustments (e.g., extra time/parking) settled on moving day.

7.⁠ ⁠Liability & Insurance
•⁠ ⁠Goods insured in transit (excludes undeclared valuables over £500).
•⁠ ⁠Second man covered under our policy.

By paying upfront, client agrees to all terms above.

Terms & Conditions: Man and Van Service

Est. 30+ Years | Single-Van Operation | Payment Required at Booking

1.⁠ ⁠Pricing & Payment
•⁠ ⁠Labour £60/hour (driver + van, min. 1 hour/£60).
•⁠ ⁠Mileage £1.90/mile (one-way, collection to delivery via shortest route).
•⁠ ⁠Second Man +£25/hour (optional, must be booked for full job duration).
•⁠ ⁠Payment: Full estimated total required to secure booking.
  - Card payments accepted online via booking system.

2.⁠ ⁠Booking Security
•⁠ ⁠Your date/time is guaranteed only upon full payment.
•⁠ ⁠We prioritize reliability: No admin delays, no follow-up calls – van confirmed upon payment.

3.⁠ ⁠Parking & Additional Charges
•⁠ ⁠Client covers all parking fees if no legal parking is directly available.
•⁠ ⁠£60/hour added for:
  - Distant parking walks
  - Dismantling furniture (beds/tables)
  - Client-caused delays

4.⁠ ⁠Cancellation Policy
•⁠ ⁠48 hours notice: Full refund.
•⁠ ⁠24–48 hours notice: 50% refund.
•⁠ ⁠<24 hours notice: No refund.
•⁠ ⁠Reliability promise*: If we cancel, 200% refund.

5.⁠ ⁠Client Responsibilities
•⁠ ⁠Provide accurate access details (stairs, parking, narrow doors).
•⁠ ⁠Label all boxes/furniture.
•⁠ ⁠Be ready at agreed start time – delays charged at £60/hour.

6.⁠ ⁠Quotes & Adjustments
•⁠ ⁠Online quotes show:
  > Labour (X hrs × £60) + Miles (Y × £1.90) + Second Man (Z hrs × £25)
•⁠ ⁠Final charge adjustments (e.g., extra time/parking) settled on moving day.

7.⁠ ⁠Liability & Insurance
•⁠ ⁠Goods insured in transit (excludes undeclared valuables over £500).
•⁠ ⁠Second man covered under our policy.

By paying upfront, client agrees to all terms above.