Storage that comes to you – the same care we’ve given to thousands of moves.
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Storage that comes to you – the same care we’ve given to thousands of moves.
Est. 30+ Years | Single-Van Operation | Payment Required at Booking
1. Pricing & Payment
• Labour £60/hour (driver + van, min. 1 hour/£60).
• Mileage £1.90/mile (one-way, collection to delivery via shortest route).
• Second Man +£25/hour (optional, must be booked for full job duration).
• Payment: Full estimated total required to secure booking.
- Card payments accepted online via booking system.
2. Booking Security
• Your date/time is guaranteed only upon full payment.
• We prioritize reliability: No admin delays, no follow-up calls – van confirmed upon payment.
3. Parking & Additional Charges
• Client covers all parking fees if no legal parking is directly available.
• £60/hour added for:
- Distant parking walks
- Dismantling furniture (beds/tables)
- Client-caused delays
4. Cancellation Policy
• 48 hours notice: Full refund.
• 24–48 hours notice: 50% refund.
• <24 hours notice: No refund.
• Reliability promise*: If we cancel, 200% refund.
5. Client Responsibilities
• Provide accurate access details (stairs, parking, narrow doors).
• Label all boxes/furniture.
• Be ready at agreed start time – delays charged at £60/hour.
6. Quotes & Adjustments
• Online quotes show:
> Labour (X hrs × £60) + Miles (Y × £1.90) + Second Man (Z hrs × £25)
• Final charge adjustments (e.g., extra time/parking) settled on moving day.
7. Liability & Insurance
• Goods insured in transit (excludes undeclared valuables over £500).
• Second man covered under our policy.
By paying upfront, client agrees to all terms above.